Email verification

Please enter your email address. We will email you a verification code that you need to enter to verify that your email address is correct. If you don't receive the email, please check your spam filter.

{{State.Email}} has already been registered!

Confirm code:

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Personal details

Are you applying on behalf of a company?

Company Details

Company name:

This field is required.

Company number:

Title:

This field is required.

First name:

This field is required.

Last name:

This field is required.

Phone number:

This field is required! Phone number must be 10-15 digits. This field must only contain numbers.

Mobile number:

This field is required! Mobile number must be 10-15 digits. This field must only contain numbers.

Billing address

Different delivery address

Password:

This field is required! Password is too short! Must be min 8 characters. First Character should be letter and password must contain at least one digit.

Confirm Password:

This field is required! Passwords do not match, please try again.

Vehicles

You need to add at least one vehicle to your account at this stage. You can add more vehicles to your account later.

If your vehicle has been registered with the DVLA for at least 1 month your vehicle class will be automatically determined. Otherwise you may need to select your vehicle class and enter your vehicle information manually.

For more information on vehicle classes, please see the toll charges table .

Registration number

Class

Description

Remove

Will you also be crossing outside of off-peak times:

Yes

Registration number:

This field is required.

{{State.Vehicle.ErrorMessage}}

Class:

This field is required.

Make:

This field is required.

Model:

This field is required.

Colour:

This field is required.

Opt out of sticker:

Terms and conditions

Please confirm the details below are correct and confirm acceptance of the merseyflow terms and conditions

Account type: {{State.IsBusiness ? "Business" : "Personal"}}

Company name: {{Account.RegularContactInfo.CompanyName}}

Company number: {{Account.RegularContactInfo.CompanyID}}

Email: {{Account.AccoutInfo.EmailAddress}}

Communication preference: Email

Address:
{{Account.AddressInfos[0].AddressLine1}}
{{Account.AddressInfos[0].AddressLine2}}
{{Account.AddressInfos[0].City}}
{{getCountryName(Account.AddressInfos[0].CountryCode)}}
{{Account.AddressInfos[0].PostalCode}}

Personal details:
{{Account.RegularContactInfo.Salutation}}
{{Account.RegularContactInfo.FirstName}}
{{Account.RegularContactInfo.LastName}}
{{Account.RegularContactInfo.DayTimePhone}}
{{Account.RegularContactInfo.MobilePhone}}

vehicles

Registration number

Class

Model

Plan type: {{getPlanTypeName()}}

I agree to the merseyflow terms and conditions

Yes, merseyflow may keep me informed via email about products and services.

Yes, merseyflow may send me occasional customer surveys using the email address provided. Customer surveys may be sent directly from merseyflow or via an external marketing company.

To learn more please read our Privacy Policy.

You can opt in or out at any time by logging into your merseyflow account, calling us on 01928 878 878 or by visiting us at our Walk-in Centre.

Upload eligibility documents

Upload eligibility documents, acceptable formats include PDF, JPG or PNG

Your documents have been uploaded

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Your payment has failed and has not been processed.

Please call our Contact Centre on 01928 878 878

Payment successful.

Account is created

Account number: {{State.AccountNumber}}

Thank you for submitting your documents. We will now review these and, presuming they are all in order, will approve your Local User Discount Scheme (LUDS) application. This may take up to 5 days. We will inform you via email as soon as your LUDS plan is approved.

Until your LUDS plan is approved, your merseyflow account will operate as a standard pre-pay plan, so you will need to ensure that you pay for any crossings by midnight the day after you cross.

Make it easy to renew your LUDS plan each year

Once approved, your plan will last for 12 months. The easiest way to manage your LUDS plan is to opt in for Auto Renewal and to pay by Direct Debit. This will automatically renew your plan annually.

If you select ‘Auto renew’, then providing that the details on your account remain the same, you won’t need to re-submit any documents each year or remember to make the payment. A 3rd party agency will check your details on our behalf, and if there is an issue with your renewal we will email you to inform you before your renewal date.

Annual renewal method:

Auto renew my LUDS plan each year

Annual payment method:

Direct debit

Credit card {{TopUp.CreditCard.DisplayCardNumber}}

Manually renew my LUDS plan each year

Create Luds account

Email verification

Personal details

Vehicles

Terms and conditions

vehicles

{{WizardResponseTitle}}

{{WizardResponseMessage}}

Payment successful.

Account is created

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Create Luds account

Email verification

Personal details

Vehicles

Terms and conditions

vehicles

{{WizardResponseTitle}}

{{WizardResponseMessage}}

Payment successful.

Account is created